Settings and activity

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1. Visible Agent status on transferring

   4 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tyler shared this idea  ·  Jul 29, 2025

2. transfer

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   59 votes

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   Under Review  ·  1 comment  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Tyler supported this idea  ·  Jul 29, 2025

3. Real-Time Queue Status Visibility for Agents

   90 votes

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   New  ·  3 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Tyler supported this idea  ·  Jul 29, 2025