Settings and activity

5 results found

1. Netsuite Integration and AI Assist

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   Future Consideration  ·  0 comments  ·  RingCX » Integrations & APIs  ·  Delete…  ·  Admin →
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   Brent shared this idea  ·  Jan 30, 2026

2. Thumbs up on agent assist suggestions

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   New  ·  0 comments  ·  RingCX » AI agent & supervisor assist  ·  Delete…  ·  Admin →
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   Brent shared this idea  ·  Jan 30, 2026

3. Improve Email Audit Log Details

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   New  ·  1 comment  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Brent shared this idea  ·  Oct 29, 2025

4. Allowing agents to solve digital interactions from folder view with a manual pull.

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   New  ·  0 comments  ·  RingCentral Contact Center » Contact Center  ·  Delete…  ·  Admin →
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   Brent supported this idea  ·  Oct 27, 2025

5. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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   62 votes

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

   In design

   Brent supported this idea  ·  Oct 14, 2025