Basic SMS Reports should be standard these days. I am surprised there are no automated reports in the RingCentral portal for SMS performance. I am only able to download the SMS logs, then report them in Excel with a CountIF function, however, it's a manual process that time consuming.
Basic SMS Reports should be standard these days. I am surprised there are no automated reports in the RingCentral portal for SMS performance. I am only able to download the SMS logs, then report them in Excel with a CountIF function, however, it's a manual process that time consuming.