Settings and activity

2 results found

1. Audit log to show when things are requeued by an agent

   8 votes

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   New  ·  2 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Thomas commented  ·  Jan 9, 2026  ·  Edit…  ·  Delete…

   Very important feature for us to effectively manage volumes and queues.

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   Thomas supported this idea  ·  Jan 9, 2026

2. change button shape and placement

   24 votes

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   Planned  ·  3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Thomas commented  ·  Jul 8, 2025  ·  Edit…  ·  Delete…

   Will be a really good feature to implement.

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   Thomas supported this idea  ·  Jul 8, 2025