Settings and activity

4 results found

1. To have the ability or option to transcribe an existing call Recording

   11 votes

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   New  ·  2 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Delete…  ·  Admin →
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2. Ability to see Forwarded Calls in Performance Reports

   17 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Chirs shared this idea  ·  Jul 21, 2025

3. Tagging Auto-Forwarded/Rollover Calls as "Forwarded/Transferred" and not "Missed" on Performance Reports/Analytics

   3 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Chirs supported this idea  ·  Jul 21, 2025

4. Request to Include Abandoned and Forwarded Calls in Performance Report

   5 votes

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   New  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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   Chirs supported this idea  ·  Jul 21, 2025