← RingCentral Ideas Settings and activity 1 result found Can we add a condition in the Real-Time Agent widget that moves the agent to the top when a rule is violated 1 vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 0 comments · RingCentral Contact Center » Admin Portal · Edit… · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating Matthew shared this idea · Feb 10, 2026