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How can we improve RingCentral Contact Center?

RingCentral Contact Center: Admin Portal

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Can we add a condition in the Real-Time Agent widget that moves the agent to the top when a rule is violated

Can we add a condition in the Real-Time Agent widget that moves the agent to the top when a rule is violated

1 vote

Matthew shared this idea · Feb 10, 2026 · Report… · Admin →

New · Feb 10, 2026

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