← RingCentral Ideas Settings and activity 1 result found When agent makes a manual outbound call, agent needs to be reverted back to an agent's previous state before the manual call was made 19 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 5 comments · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Montana commented · Dec 7, 2025 · Edit… · Delete… Agree with Justin & Nick - This is a critical requirement. We have had alot of missed calls due to this. Save Submitting... Montana supported this idea · Dec 7, 2025
Agree with Justin & Nick - This is a critical requirement. We have had alot of missed calls due to this.