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  1. Don't change the supervisor state when the supervisor monitor or listing in a call for their agent

    6 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Admin →
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    Chris supported this idea  · 

  2. Enable RingCX agents to access their call recording when the recording access mode is set to "ACCOUNT"

    1 vote

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    New  ·  0 comments  ·  RingCX » Call & screen recording  ·  Admin →
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    Chris shared this idea  ·