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1. performance report - Call Result not tagged as abandoned if will transfer to another extension

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   New  ·  10 comments  ·  RingCentral Contact Center » Admin Portal  ·  Delete…  ·  Admin →
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   Proper commented  ·  Oct 18, 2025  ·  Edit…  ·  Delete…

   This issue creates fake metrics of abandoned calls, needs to be fix.

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   Proper supported this idea  ·  Oct 18, 2025