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1. Wrap Time / After Contact Work

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   Future Consideration  ·  13 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   John commented  ·  Feb 5, 2026  ·  Edit…  ·  Delete…

   Agents need flexibilty being able to jump right back in is a must.

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   John supported this idea  ·  Feb 5, 2026