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  1. Email AI Receptionist Call History Summary After Each Call

    40 votes

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    New  ·  6 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Admin →
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    Dale commented  · 

    For us this is essential in making AIR useful for after-hours coverage. In addition, it really needs to be accessible within the RingCentral desktop app by all agents. Ideally, it would be a separate digital interaction section where these Lead Captures could be marked as "resolved".

    It's strange to me that this is not already implemented since there's third-party CRM integrations for software like SalesForce already available. Maybe I'm missing something?

    Dale supported this idea  · 

  2. AI Receptionist show up in the Desktop App

    10 votes

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    New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Receptionist (AIR)  ·  Admin →
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    Dale supported this idea  ·