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1. Ai transcript available for admins and super admins

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   New  ·  0 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AI Virtual Assistant (AVA)  ·  Edit…  ·  Delete…  ·  Admin →
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   Debora shared this idea  ·  Mar 23, 2026

2. AI Notes on Deskphone

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   New  ·  4 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » Other  ·  Delete…  ·  Admin →
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   Debora commented  ·  Mar 23, 2026  ·  Edit…  ·  Delete…

   This!!! I'm a quality analyst and sometimes i need certain details from calls that i can only get with a transcript of it and we dont see than from the website, so i have to download the call file and use a third party tool to generate a whole new chat transcript, even tho ring central already generate one and its store somewhere, just not available

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