AI Notes on Deskphone
Would like an option to have AI Notes for calls on Deskphone itself aside from the App.
7
votes
Mark
shared this idea
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Mark
commented
We are a collection agency and this feature would be extremely beneficial to have calls summarized within our notes. Since we're in a physical office, all users use the desktop phones and not the apps so having the ability to enable this office wide via the admin portal would be perfect. Also if the desktop phone AI notes worked, you could also use ring out via salesforce and get those AI notes as well but is unavailable as of now since ring out uses the desktop phone.
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Roger
commented
This is very important when using a desk phone