← RingCentral Ideas Settings and activity 1 result found Ability for Agents to View Real-Time Cumulative Agent State Duration 6 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · RingCX » Agent & supervisor experience · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Wendy commented · Nov 2, 2026 · Edit… · Delete… This view is vital for agents Save Submitting... Wendy supported this idea · Nov 2, 2026
This view is vital for agents