← RingCentral Ideas Settings and activity 1 result found Customer Journey Cradle-to-Grave Report 29 votes Vote Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 3 comments · RingCX » Realtime & historical analytics · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! Your importance score has been recorded. We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment Claudiane commented · Aug 27, 2026 · Edit… · Delete… This is critical to understand how many times a caller picks the wrong option in a IVR Save Submitting... Claudiane supported this idea · Aug 27, 2026
This is critical to understand how many times a caller picks the wrong option in a IVR