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  1. Improve AI Transcription

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    New  ·  7 comments  ·  AI Conversation Expert (ACE, formerly RingSense), AIR & AVA » AVA (AI Virtual Assistant)  ·  Admin →
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    Lucila commented  · 

    The transcripts I get through my account are completely unusable and often don't make any sense, unlike the ones my colleagues receive, which have been extremely helpful on multiple occasions when resolving issues or clarifying misunderstandings with our clients.

    I'm not sure what's causing the problem with my account, but I've already tried uninstalling and reinstalling the software, using the transcription feature both with and without a headset, among other troubleshooting steps, and the issue still persists.

    Although I've had consistent follow-up from the RC team, I'd really appreciate any additional guidance you can provide to help me finally find a solution. From what I've seen, this appears to be a longstanding issue affecting several users.

    Thank you very much.

    Lucila supported this idea  ·