Settings and activity

4 results found

1. RingCX allows you to pick up calls on the dashboard manually

   8 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Groupe supported this idea  ·  Aug 5, 2026

2. Agent Ability to Delete Emails/Conversations

   2 votes

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   New  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Groupe shared this idea  ·  Aug 4, 2026

3. export email

   3 votes

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   New  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Groupe shared this idea  ·  Aug 4, 2026

4. Replace Default “WORKING” State with More Accurate Status When Agents Lose Connection (e.g., Sleep/Idle Timeout)

   134 votes

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   Under Review  ·  8 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Groupe supported this idea  ·  Jul 6, 2026