1284 search results
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Ability to export Site Caller ID field data from MVP Admin Portal. · Under Review
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Report associating IVR data with transferring agent for post-call surveys · New
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Allow RingCX Permanent Token to be usable in "Fetch recording data" endpoint · New
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Create/ inject data directly into Salesforce as the call is happening.
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Ability to generate reporting for entire day without running into "Too many data points" · New
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Viewing data for a specific call queue with KPI view in graph format · Under Review
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RingCentral App Message Data Export File Type Should be User Friendly · Under Review
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RingCx for Hubspot - ability to customize data mapping for the call log fields · Implemented
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Request for Daily Average Call Data (Weekdays Only) in Analytics Report · New
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Clear the 911 data when resetting user extensions · Under Review
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Live Reports and Performance Reports - Restrict data visibility · Under Review
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Archiver for Performance reports and increase data retention to more than 6 months · Under Review
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auto disconnect call when routed to VM and no response for 5 secs · New
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Insider threat detection using AI by Data-Mining call transcripts · New
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Data for Hold time when transferring a call. · Under Review
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Extracting more RingSense Data via Reports or API · New
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Add Ace AI filters and data to analytics · New
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Deleting a user popup notification for associated data · New
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Expose API data when a call is connected · New
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Add Metrics and Data Values in Custom Reports · Under Review