770 search results

  1. Provide a way to block delete contacts and voice mail.  ·  Under Review

  2. Get Call Record Detail directly from telephonySessionId  ·  New

  3. RingCX Audit Logs Queue Event Elements For Voice and Digital Queues Lack Sufficient Detail  ·  Future Consideration

  4. Enhance reporting on system generated states  ·  New

  5. Allow all posts to be deleted from a 'Team' in the RC client  ·  Under Review

  6. A LIVE or REAL-TIME SMS STATUS DASHBOARD ON PORTAL / SERVICE WEB  ·  Under Review

  7. Access to Transcript URL for Engage Messaging Channel Type in RingCX Analytics  ·  Implemented

  8. Desk Phone IP Address Identification

  9. Queue calls being tagged as answered by multiple users in SFDC(SFDC integrations with RC)  ·  Under Review

  10. CXone Agent - Ability to view 'Coming Up' schedule events  ·  New

  11. Scheduling agent in Queues  ·  Under Review

  12. Annual Stat Report with Month and Quarters Totals

  13. better way to review IVR performance in Business Analytics or Performance Analytics  ·  Under Review

  14. Present most recent reply to email thread first  ·  Under Review

  15. Allow Muting Of Calling Recording By Individual  ·  Under Review

  16. Facebook Lead to RingCentral Create Webinar Registrant  ·  Under Review

  17. Feature Request – Allow Support Agents to Remove Email Addresses Upon Request  ·  New

  18. Access all voicemail boxes from the App  ·  Under Review

  19. Feature Request: Display Company Name for Incoming Calls on Multi-Account Setup  ·  New

  20. Grouping & Organizing Contacts in "Favorite Contacts" and the "HUD"  ·  New