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Messaging data export in a more legible format · Under Review
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SMS convert to a txt or doc file · New
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IVR Navigation Setup After a Number is Pressed · New
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Callers in a Queue Take Turns Answering Calls · Under Review
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User Can Monitor Calls Even Without a License · Under Review
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Ability to share a portion of the screen · New
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A desk phone that can sync 365 contacts · Under Review
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Ability to send daily reports as a CSV file via email in RingSense, rather than as a downloadable file. · New
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Create a month to month performance report dashboard · Implemented
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Add ability to see all call Queue's a User is a part of from the "Users With Extensions" page · Future Consideration
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SMS Message Log from a direct phone line · New
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Choose a specific user for call recording announcement · New
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Ability to post online surveys during a meeting · New
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Setup a prompt where callers will be prompted to press a keep to prove that they are not ROBOCALLS · Under Review
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dial a number pause then dial an extension · New
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Automator - Add a buffer for triggering an action · New
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Connection and synchronization of a company telephone book · Under Review
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IVR Navigation Setup After a Number is Pressed. · New
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Receive the security code through a phone call · Under Review
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live transfer/warm transfer from a merged call · New