1203 search results
-
📌 Feature Request: Ability for Agents to Escalate Calls via Form that Triggers Email Notifications · Under Review
-
Reporting of metrics broken down per day in a select period of time i.e. Only every Monday in a month · Planned
-
Ability to Retrieve or Restore Accidentally Deleted Live Analytics Dashboards · New
-
Enhance Call Logs: Show Disconnect Initiator and Call Release Type for Missed Calls · New
-
Hold CTRL + Zoom in via the mouse click wheel · Under Review
-
RC for HubSpot and ACE HubSpot Integrations - Consolidation of Duplicate Call Logs · New
-
RingCX Alerts Enhanced Functionality · Future Consideration
-
Request for dead air/long pauses reporting feature in Ring Central · Under Review
-
Configurable RingCX Billing Time Zone · Will Not Implement
-
increase lead questions · New
-
Integrate App call log to AIR call history · New
-
Edit Share Contacts · New
-
Ability to disable weighted scoring so that multiple scores can be visible · Future Consideration
-
Disable file sharing by default · Under Review
-
Sub Account Architecture within ACE for RingCX · New
-
Analytics Real-Time Dashboards - Add a Real-time Agent Widget Organized by Queues · New
-
Easy way to remove Sync contacts on Mobile phone · New
-
Interactions - Time added to Period filter · New
-
performance reports · New
-
Include All Phones on the Licenses and Inventory Report · New