Skip to content

1109 search results

  1. Remove Logs for Calls Answered on Mobile Apps that Reflects as Transferred to Main Phone Number on Call Log Reports  ·  New

  2. Call progress diagnostics (tracking log of caller keypresses)  ·  Future Consideration

  3. Disable 7 digit/10 digit auto link as a phone number in Unified App  ·  Under Review

  4. Feature Enhancement Request: Total Hours/Log-in Time on Campaign Level in Historical Reports  ·  Implemented

  5. Analytics to report on average calls per hour  ·  Under Review

  6. Allow 911 Alert Recipients to Listen to 911 Call  ·  Under Review

  7. Display Custom Customer Info on Yealink Phones  ·  New

  8. Analytics: Ability to generate how many calls were forwarded from a queue

  9. Automatic Update of Email "From" Address After Skill Transfer  ·  New

  10. ACE Sentiment API Access  ·  New

  11. Retrieve and Convert Meeting Recording outside of initial conversion opportunity  ·  Already Exists

  12. RingCX digital report showing which page the customer initiated the digital chat from  ·  Planned

  13. Download button for video summary in-meeting  ·  New

  14. Uniform layout of RingSense for MS Teams and Salesforce  ·  New

  15. Dial by assigned number  ·  Under Review

  16. Business Analytics - Templates For selection of sites/queues to be applied across different report templates created.  ·  New

  17. Provide list of all prefixes which are chargeable outside of my calling plan  ·  Under Review

  18. Pull Job Title and Department fields from Active Directory  ·  Under Review

  19. Merging call Auto Recording on Transfer and Conference calls

  20. Salesforce  ·  New