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  1. Data retention for sent fax items for more than 30 days.  ·  Already Exists

  2. To migrate all data from old number to the new number  ·  Under Review

  3. Add RCO response and Audit Trail Log for "Ask the Expert" functionality within Engage Digital  ·  Future Consideration

  4. Ability to Archive other data for all users not just call recordings  ·  Under Review

  5. Add originating caller/leg to call log response for warm transfers

  6. Improve customer's call back response notification for RingCentral For MS Team  ·  Under Review

  7. Allow for extending the call log data retention to 6 months  ·  Under Review

  8. Adjust time on Administration>Message data export to reflect site time zones.  ·  Under Review

  9. Enable merging of two extensions to combine data for analytics  ·  Under Review

  10. Pass Caller ID (ANI) & Phone # Dialed (DNIS) data through CTI integration.  ·  Under Review

  11. Service Web - Segmented access to multi-site user data  ·  Under Review

  12. Ability for admins to be notified when an emergency response location is changed for a device or user  ·  New

  13. Call Reports With All data In One Line Not Three  ·  Under Review

  14. Ability to pull an entire year of data within the performance analytics  ·  New

  15. retrieving deleted fax, past data retention policy  ·  New

  16. Additional Customer Data In Web Chat Summary  ·  New

  17. Allow data collected from scripts to be included in reporting in Historial reports  ·  Under Review

  18. Analytics data for RCV QOS is confusing.  ·  Under Review

  19. Forwarded To Numbers as trackable data in analytics and call logs  ·  Under Review

  20. RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin  ·  Under Review

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