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  1. retrieving deleted fax, past data retention policy  ·  New

  2. Additional Customer Data In Web Chat Summary  ·  New

  3. Retrieve data In Ring Central Video Meetings  ·  Under Review

  4. Forwarded To Numbers as trackable data in analytics and call logs  ·  Under Review

  5. Analytics data for RCV QOS is confusing.

  6. Implement automatic data masking controls for PII  ·  Future Consideration

  7. RingCentral Mobile & Desktop App: Generate Diagnostic Bundle/Data for Admin  ·  Under Review

  8. Viewing data for a specific call queue with KPI view in graph format

  9. Ability to export Site Caller ID field data from MVP Admin Portal.  ·  Under Review

  10. Create/ inject data directly into Salesforce as the call is happening.

  11. Ability to generate reporting for entire day without running into "Too many data points"  ·  New

  12. Archiver for Performance reports and increase data retention to more than 6 months

  13. Data for Hold time when transferring a call.

  14. Add Metrics and Data Values in Custom Reports  ·  Under Review

  15. RingCentral App Message Data Export File Type Should be User Friendly  ·  Under Review

  16. Clear the 911 data when resetting user extensions  ·  Under Review

  17. Live Reports and Performance Reports - Restrict data visibility

  18. User Role Permissions: Specific Users to Only Access Data from a Certain Dashboard

  19. Allow QoS Data to be pulled via API  ·  Under Review

  20. Add setting in ringcental app to auto clear app data cache on a schedule

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