Settings and activity

19 results found

1. use personal meeting id or name

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   New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Justin shared this idea  ·  Sep 11, 2024

2. Add the ability to customize personal meeting IDs with words instead of or in addition to numbers for the meeting ID

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   Implemented  ·  1 comment  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Sep 11, 2024

3. Add the Personal Meeting Names from the Super Admin

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   Under Review  ·  0 comments  ·  Events & Video » Webinar  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Sep 11, 2024

4. Disable require password for Personal Meetings in the Admin Portal

   11 votes

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   0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Sep 11, 2024

5. Request to Restrict Access to Interactions to a Smaller Group than entire a Team or Self

   13 votes

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   Under Review  ·  0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jul 25, 2024

6. Contact Center Agent Calls Ringing Cell Phone App

   50 votes

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   0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 26, 2024

7. The ability to turn on / turn off "Lateral extension dialing" within IVRs

   25 votes

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   Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

8. IVR Keypress to Include Dial by Extension Number

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   0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

9. Voicemail Setting Permission for custom role

   35 votes

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   Under Review  ·  3 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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   Justin supported this idea  ·  Jun 4, 2024

10. Replace UNKNOWN CallerID in RingCentral softphone by a Studio variable content

    51 votes

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    6 comments  ·  Contact Center & RingCX » Contact Center  ·  Delete…  ·  Admin →
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    Justin supported this idea  ·  Jun 4, 2024

11. Shared Voicemails: Increase number of voicemail boxes per co-recipient

    37 votes

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    Under Review  ·  10 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin commented  ·  Aug 14, 2023  ·  Edit…  ·  Delete…

    Shared voicemail co-recipients are currently limited to 15 users. In the case of larger teams, or larger on-call rotations, all users of that area can't have the shared voicemail appear within their RingCentral client, unless micromanaging the co-recipient list. This should be expanded, so that anyone who is part of a call queue, can be added as a co-recipient to the call queue's voicemail.

    Save Submitting...

12. Improve "Security Notice from RingCentral" Emails

    35 votes

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    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Dec 8, 2023

13. Allow App to Bypass Android DND Settings for Audible Notifications

    17 votes

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    0 comments  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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    Justin shared this idea  ·  Feb 22, 2024

14. Once Global Holiday Hours have been configured in Hours of Operation, it should reflect on all Profile Names instead of having to additi...

    6 votes

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    0 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
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15. Ring Central App ring even if phone is on silent

    4 votes

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    1 comment  ·  Phone & Messaging » Application  ·  Delete…  ·  Admin →
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16. voicemail auditing by administrators

    32 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Other  ·  Delete…  ·  Admin →
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17. Ability to Assign User Templates via API

    4 votes

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    Under Review  ·  1 comment  ·  Developer Platform, APIs, & Integrations » Other  ·  Delete…  ·  Admin →
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18. Option to Assign Default User Template

    4 votes

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    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Delete…  ·  Admin →
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19. Sync RC status with Microsoft Office (Teams/Outlook)

    119 votes

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    3 comments  ·  Developer Platform, APIs, & Integrations » Integrations  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminPratyusha (Product Manager, Productivity Specialist, RingCentral) responded

    GA in 2H 2023. 

    
    

    User guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-a-user-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US

    
    

    Admin guide: https://support.ringcentral.com/article-v2/Navigating-presence-sync-as-an-admin-in-Microsoft-Teams.html?brand=RingCentral&product=RingEX&language=en_US