← RingCentral Ideas

Settings and activity

243 results found

  1. On/Offhook Reporting by Aux State

    10 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  2. Multiple phone numbers field for RingCX lead list

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  3. RingCX Callback Option uses Disposition Notes

    3 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  4. Add ability to create Requeue Shortcuts in centralized place and assign as needed

    14 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  5. Ability to do Screen Recording / Standalone Screen Recording

    14 votes
    Planned  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  6. RingSense Feedback option

    3 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  7. To see the Subject line for new emails

    4 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  8. Track incoming call from qr code

    3 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  9. Ready PENDING-ERR leads

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  10. Show Caller number when specific extension will transfer the call to another extension

    28 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Julienne Czarina Nerecina supported this idea  · 

  11. Set Cold Transfer as Default

    10 votes
    Under Review  ·  3 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  12. International minutes bundle for CX

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  13. Engage Voice Call Recording

    6 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  14. Supervisor actively monitoring should be able to record

    9 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  15. RingCX Global Secondary Nodes

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  16. text-to-speech feature for the disabled

    44 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Julienne Czarina Nerecina supported this idea  · 

  17. VDI Plugin for MAC

    23 votes
    0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  18. RingCX Multi Channel Interaction Console “Live Interaction Management”

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Julienne Czarina Nerecina supported this idea  · 

  19. Ability to export IVR from Studio

    41 votes
    Implemented  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Julienne Czarina Nerecina shared this idea  · 

  20. French Canadian language support

    27 votes
    1 comment  ·  RingSense & AI » Other  ·  Admin →
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