Settings and activity

240 results found

1. Customer Card navigation improvements

   2 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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2. Lack of Clarity in adding RC SMS/MMS Channel

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   Planned  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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3. Prevent Stuck Voice Calls with no Disposition

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   Needs More Information  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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4. Additional Options for Automated Exports (other than SFTP)

   4 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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5. Voice Channel Improvements

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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6. Support Edge Browser

   15 votes

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   Future Consideration  ·  2 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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7. More seamless way to Link an Element to a Channel

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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8. Create similar UI for email templates in Digital and Voice sections

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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9. Simplify process of customizing webchat

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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10. Better Segmentation in Reports

    2 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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11. Call Recording Access from UI

    5 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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12. Make Identity/Identity Tags more user friendly

    3 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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13. Remove Number Assignment field when creating Digital Queues

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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14. Agent Tool Rewording/Clarification

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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15. Clarify options in Requeue Shortcuts Main Panel

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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16. Improve Knowledgebase Usability

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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17. Notify user if other user already editing IVR (and other IVR editor improvements)

    2 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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18. Ability to set holidays without JavaScript

    4 votes

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    Planned  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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19. More clear to quicklinks and help pages

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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20. Improve Zoom/Scrolling Behavior

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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