Settings and activity

150 results found

1. Spanish Support for RingSense Transcription and Translation (to English)

   21 votes

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   Planned  ·  1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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   Grace McMichael shared this idea  ·  Dec 12, 2023

2. Ability to drill down to detailed reporting into speaking metrics

   5 votes

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   Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Apr 25, 2024
   Grace McMichael shared this idea  ·  Dec 12, 2023

3. Ability for managers to select which user scorecard is for

   9 votes

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   Future Consideration  ·  1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Apr 25, 2024
   Grace McMichael shared this idea  ·  Dec 12, 2023

4. Ability to search by phone numbers without having to follow a specific format

   7 votes

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   Implemented  ·  2 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael shared this idea  ·  Dec 12, 2023

5. Filter by Call Queue/Voice Queue/Skill Number

   6 votes

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   Under Review  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael shared this idea  ·  Dec 12, 2023

6. RingSense to be accessible through RingCentral app

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   Implemented  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Mar 4, 2024

7. Transcripts Copy and Paste Friendly

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   0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Mar 4, 2024

8. Ring Sense API Access

   15 votes

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   2 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Mar 4, 2024
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   Grace McMichael commented  ·  Jan 8, 2024  ·  Edit…  ·  Delete…

   Request is for APIs that allow RingSense to push call and video data (call scores, summaries, transcripts, next steps) to outside CRM/ERP tools.

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9. Create admin setting for emailing call recording to user

   7 votes

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   0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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   Grace McMichael supported this idea  ·  Mar 4, 2024

10. Admin Settings for Call Transcriptions following completed calls

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    0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Grace McMichael supported this idea  ·  Mar 4, 2024

11. RingSense: Anonymize some of the call/meetings recorded to be shared as a training

    10 votes

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    1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Grace McMichael supported this idea  ·  Mar 4, 2024

12. Automated reports for RingSense managers

    16 votes

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    Future Consideration  ·  1 comment  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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13. French Canadian language support

    26 votes

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    1 comment  ·  RingSense & AI » Other  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    See the release notes here: https://support.ringcentral.com/release-notes/ringsense/ringsense-sales.html

    Grace McMichael supported this idea  ·  Mar 26, 2024

14. Clean up and shorten the document formatting of the downloadable transcription in RingSense

    4 votes

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    Implemented  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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15. Ability to assign multiple reporting managers to a member/team

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    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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    Grace McMichael supported this idea  ·  Apr 25, 2024

16. Improve/Increase documentation

    6 votes

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    0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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17. Integration with Leadtrack CRM

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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18. Recording Import Rules for RingSense for RingCX

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    Needs More Information  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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    Grace McMichael supported this idea  ·  Apr 25, 2024

19. Integration with Zenith CRM

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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20. Integration with FiveTran

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense AI for Sales  ·  Delete…  ·  Admin →
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