← RingCentral Ideas

Settings and activity

152 results found

  1. Ability of the Admin to Configure "Launch an external app or website for incoming calls" For All Users

    49 votes
    Under Review  ·  6 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  2. Rejecting Call Queues, send to VM

    114 votes
    Future Consideration  ·  34 comments  ·  Phone & Messaging » Other  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  3. Ability to Change Implicit Team Names

    23 votes
    New  ·  1 comment  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  4. Disconnect RCV Participants in Bulk

    8 votes
    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  5. Ring Sense Customer Scorecard

    5 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  6. Scorecard Additional Option

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  7. Share RingSense recording without having to first specify an email address

    7 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  8. Assign Custom Answering Rule to Each Extension at Once

    2 votes
    Under Review  ·  0 comments  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  9. Allow custom rules to be copied!

    23 votes
    Under Review  ·  1 comment  ·  Phone & Messaging » Admin Portal  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  10. Highlight Calls

    5 votes
    Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  11. Tie calls to chat / teams.

    2 votes
    0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  12. Export Details/Data

    8 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  13. RingSense should allow temporary filter in My Calls Dashboard

    2 votes
    New  ·  0 comments  ·  RingSense & AI » AI Assistant  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  14. Onboarding Wizard for RingSense

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  15. Assigning RingSense to Shared Lines

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  16. We would like to see the actual naming scheme for each extension for RingSense for Sales.

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  17. Sharing a RingSense Recording - Cannot search transcript while watching video, AI Meeting Summary and Highlights are missing

    3 votes
    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  18. Allow to set review and coaching goals for managers

    3 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  19. Enable AI transcription on Desk phone

    158 votes
    Planned  ·  49 comments  ·  Phone & Messaging » General Phone  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 

  20. AI Coach Feedback WITH timestamped feedback

    2 votes
    New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Admin →
    How important is this to you?
    Grace McMichael supported this idea  · 
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