Settings and activity

5 results found

1. Unify RingCX Digital Interaction Options To Simplify Agent and Supervisor Workflow.

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   60 votes

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   3 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Planned  ·  AdminKirill.V (Group Product Manager, RingCentral) responded

   In design

   Daniel supported this idea  ·  Dec 2, 2025

2. Ability to Move or Reposition Admin Users in RingCX Admin

   11 votes

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   New  ·  2 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Dec 2, 2025

3. View Ring CX Realtime dashboards in minutes and seconds.

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   96 votes

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   Implemented  ·  7 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Jun 27, 2025

4. Make the Knowledge Base for Agent Assist available on demand

   12 votes

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   New  ·  1 comment  ·  RingCX » AI agent & supervisor assist  ·  Delete…  ·  Admin →
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   Daniel supported this idea  ·  Jun 27, 2025

5. Allow Email or Username/PW authentication for SFTP Message Exports

   5 votes

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   Under Review  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Daniel shared this idea  ·  Sep 14, 2023