Settings and activity

71 results found

1. No Roles showing on Main Account Role page

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Michelle shared this idea  ·  Oct 24, 2023

2. Improve Roles Usability

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   Future Consideration  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Oct 24, 2023

3. Ask an Expert improvements

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Oct 27, 2023

4. Hosting Agent Script Images on Platform

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Oct 24, 2023

5. DNC options to be more transparent

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   Future Consideration  ·  0 comments  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Oct 27, 2023

6. Improvements to Ignored Message Functionality

   5 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Oct 27, 2023

7. Lack of Clarity in adding RC SMS/MMS Channel

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   Planned  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Nov 6, 2023

8. Additional Options for Automated Exports (other than SFTP)

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   Future Consideration  ·  0 comments  ·  RingCX » Call & screen recording  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Nov 6, 2023

9. More seamless way to Link an Element to a Channel

   3 votes

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   Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Michelle shared this idea  ·  Nov 17, 2023

10. Support Edge Browser

    15 votes

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    Future Consideration  ·  2 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 17, 2023

11. In Pop-up window, unable to view all options

    2 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

12. Agent Tool Rewording/Clarification

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    Future Consideration  ·  0 comments  ·  RingCX » Agent & supervisor experience  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

13. Improve Zoom/Scrolling Behavior

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    Future Consideration  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

14. More clear to quicklinks and help pages

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    Future Consideration  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

15. Notify user if other user already editing IVR (and other IVR editor improvements)

    3 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

16. Remove Number Assignment field when creating Digital Queues

    2 votes

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    Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

17. Correct inconsistent experiences in Agent Scripting Editor

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    Needs More Information  ·  0 comments  ·  RingCX » Interaction routing, workflow & queuing  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 27, 2023

18. Ability to import/export configurations during implementation

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    Planned  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Sep 28, 2023

19. Better Segmentation in Reports

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    Future Consideration  ·  0 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 17, 2023

20. Simplify process of customizing webchat

    3 votes

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    Future Consideration  ·  0 comments  ·  RingCX » Digital experience  ·  Delete…  ·  Admin →
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    Michelle shared this idea  ·  Nov 17, 2023