← RingCentral Ideas

Settings and activity

77 results found

  1. Spanish Support for RingSense Transcription and Translation (to English)

    32 votes
    8 comments  ·  RingSense & AI » Other  ·  Admin →
    How important is this to you?
    Michelle supported this idea  · 
    An error occurred while saving the comment
    Michelle commented  · 

    Spanish Language Support for RingSense

  2. RingCX Multi Channel Interaction Console “Live Interaction Management”

    18 votes
    Under Review  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle supported this idea  · 

  3. No Roles showing on Main Account Role page

    6 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  4. No option to cancel/undo in Studio Editor Tool

    3 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  5. Recordings Delivery

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  6. Improve Roles Usability

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  7. DNC options to be more transparent

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  8. Hosting Agent Script Images on Platform

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  9. Improvements to Ignored Message Functionality

    4 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  10. Ask an Expert improvements

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  11. Lack of Clarity in adding RC SMS/MMS Channel

    2 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  12. Additional Options for Automated Exports (other than SFTP)

    4 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  13. Support Edge Browser

    15 votes
    Future Consideration  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  14. More seamless way to Link an Element to a Channel

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  15. Agent Tool Rewording/Clarification

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  16. Remove Number Assignment field when creating Digital Queues

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  17. Better Segmentation in Reports

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  18. Simplify process of customizing webchat

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  19. In Pop-up window, unable to view all options

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 

  20. Improve Zoom/Scrolling Behavior

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
    How important is this to you?
    Michelle shared this idea  · 
2 4