← RingCentral Ideas

Settings and activity

77 results found

  1. Clarify options in Requeue Shortcuts Main Panel

    2 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  2. Agent Tool Rewording/Clarification

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  3. Notify user if other user already editing IVR (and other IVR editor improvements)

    2 votes
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    Michelle shared this idea  · 

  4. Improve Zoom/Scrolling Behavior

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  5. In Pop-up window, unable to view all options

    2 votes
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    Michelle shared this idea  · 

  6. Correct inconsistent experiences in Agent Scripting Editor

    2 votes
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    Michelle shared this idea  · 

  7. Improve Text to Speech w/o requiring recording audio prompts and calling APIs via JavaScript

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  8. Improve ability to remove widget link

    2 votes
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    Michelle shared this idea  · 

  9. Phone Books to allow import of contacts

    8 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  10. Customer Card navigation improvements

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  11. Prevent Stuck Voice Calls with no Disposition

    2 votes
    Needs More Information  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  12. Improve Knowledgebase Usability

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  13. Add ability to label IVR Studio nodes

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  14. Ability to switch language for Text to Speech

    3 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  15. Have "States" as a drop-down in Rule Configuration

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  16. Voice Channel Improvements

    3 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  17. Create similar UI for email templates in Digital and Voice sections

    2 votes
    Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  18. Request for Digital Interaction Transcripts

    6 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  19. Call Recording Access from UI

    5 votes
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 

  20. Ability to set holidays without JavaScript

    4 votes
    Planned  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Michelle shared this idea  · 
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