Settings and activity

5 results found

1. WFM Pro - Able to sort the schedule by agent/start time

   18 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Allison supported this idea  ·  Jun 15, 2026

2. Change automatic default skill proficiency level

   2 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Allison shared this idea  ·  Dec 13, 2022

3. WFM- allow more than 4 color options for activities

   9 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Allison shared this idea  ·  Nov 30, 2022

4. Notification for WFM schedule adherence

   8 votes

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   Under Review  ·  0 comments  ·  RingCentral Contact Center » Other  ·  Delete…  ·  Admin →
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   Allison shared this idea  ·  Nov 30, 2022

5. Analytics metric color options

   5 votes

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   Under Review  ·  0 comments  ·  Analytics & Reporting » Other  ·  Delete…  ·  Admin →
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