Settings and activity

1 result found

1. Enable syncing of contact/address book across all users

   119 votes

   Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   27 comments  ·  Contact Center & RingCX » Other  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close
   Implemented  ·  AdminJessica Hernandez (Community and Social Media Engagement Manager, RingCentral) responded

   Learn more about managing the shared directory of external contacts here!

   An error occurred while saving the comment
   TP Test commented  ·  Oct 6, 2023  ·  Edit…  ·  Delete…

   Companies have a lot of shared contacts that are needed for their businesses to run.As of right now, the importing of contacts can only be done at the individual User level. As a Super Admin and the Primary service technician of the phone system for many customers, They are looking for me to "Just get it done" and do not want to be bothered doing it themselves. This causes issues when I have to go and log into each of the user's accounts to upload the CSV file.Having a central Directory that I, as the Super Admin, can upload these to and/or having the ability to upload them to the users from the Super Admin account would alleviate some of the burden.

   Save Submitting...