Enable syncing of contact/address book across all users
Allow the the super admin to sync their contacts to the other users to create a universal contact/address book for the company
Learn more about managing the shared directory of external contacts here!
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Frank commented
this doesnt work nothing uploads
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Yakov commented
Is there an option to have a phone book/contact list that only certain users in the company will have access to?
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Shlomo commented
It is important for all contacts to sync within all computers in the office.
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Kelly commented
really surprised this isn't an option already. adding contacts per agent is really time consuming and frustrating
we just integrated our RC w/ Zendesk and since the contact names arent the same it's making the integration messy -
Shelley commented
This is very important for all contacts to sync within all computers in the office. Typing it in all computers in the office is time consuming and a waste.
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Frank commented
absolutly a must
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Frank commented
yes very good point thank you josoel
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Michael commented
yes atm each person needs to add a contact so inconvienent this needs to be sorted
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Tush commented
it should have all contacts of iCloud option to be imported to ring central app
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Tush commented
it should have all contacts of iCloud option to be imported to ring central app, Also app sometimes loose wifi signal its self too even wifi connection strong. When someone answered call it should come up with answered elsewhere or answered by someone.
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Dom commented
This is such an important idea I have been with 4 other iCloud app they all have it , surprised RC doesn’t have it
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Josoel commented
Centralizing the management of external company contacts for an entire organization would undoubtedly streamline operations and enhance productivity.
Potential Benefits of This Feature:
Improved Efficiency: Super admins can manage external contacts in one place, saving time and reducing errors.
Consistent Contact Information: Ensures accurate and up-to-date contact information across the organization.
Enhanced Collaboration: Enables seamless communication and collaboration with external contacts.
Security and Compliance: Provides better control over external contact data, aiding in compliance efforts. -
Noe commented
I know!!!! Right not you have to upload the contacts manually but if one user adds or updates a contact in his/her extension it will not update in the other extensions, maybe allow Admins or Super Admins to do this, this way it does not create discrepancies. But, definitely we need to be able to Sync across the extensions.
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Aljohn commented
It will be more ideal if contacts will be sync
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Mariel commented
I have a customer calling to ask about the same feature. Do we have any estimated date when this feature will implement?
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Jonathan commented
Customer wants to have all the contacts they are adding in one extension(101) to be syncronized with extension 102 without manually adding the phone number
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Mary commented
Please implement this feature as soon as possible. Thanks
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William M. commented
MAJOR WASTE OF TIME TO HAND ENTER CONTACTS
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Sarahgen commented
I want to be able to upload list of contacts in an extension and all users should be able to access it
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Roxann commented
There needs to be a feature where we can sync contacts between users.