← RingCentral Ideas

Settings and activity

3 results found

  1. On Hook Mode WITH "hot" connection always on

    5 votes
    New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steven commented  · 

    I got $100 bet on this, is RC in?

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    Steven commented  · 

    Since many RCX clients having agents working from home, firewall providers restricting data packets and in general poor carrier networks we need an "always on connection" for agents.

    Steven shared this idea  · 

  2. Engage Voice FedRAMP certified

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steven supported this idea  · 
    Steven shared this idea  · 

  3. EV: global address book is not available unless you are on a call

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steven supported this idea  · 
    Steven shared this idea  ·