Settings and activity

4 results found

1. We need to be able to separate CIDS in Outbound caller ID by client so we can have agents working for one client not see or be able to pick

   8 votes

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   New  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debra shared this idea  ·  Apr 1, 2025

2. Have search option of dial group added to Ring Sense

   33 votes

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   New  ·  2 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debra supported this idea  ·  Mar 26, 2025

3. Ability to Configure Standard Roles in RingSense for RingCX

   4 votes

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   New  ·  0 comments  ·  RingSense & AI » RingSense AI for RingCX  ·  Delete…  ·  Admin →
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   Debra shared this idea  ·  Dec 27, 2024

4. The auto Disposition option needs to change agent to an on -hook aux state

   2 votes

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   Future Consideration  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Delete…  ·  Admin →
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   Debra shared this idea  ·  Mar 29, 2021