← RingCentral Ideas

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5 results found

  1. Outbound Default and Custom Lead Field Order/Ranking

    12 votes
    New  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  2. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

    23 votes
    Under Review  ·  5 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  3. RingCX - More Detail on ACD Callback Unaccepted Metric

    1 vote
    Under Review  ·  0 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve shared this idea  · 

  4. RingCX Audit Logs Queue Event Elements For Voice and Digital Queues Lack Sufficient Detail

    21 votes
    Future Consideration  ·  1 comment  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  · 

  5. View Ring CX Realtime dashboards in minutes and seconds.

    71 votes
    Planned  ·  7 comments  ·  Contact Center & RingCX » RingCX  ·  Admin →
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    Steve supported this idea  ·