Settings and activity

5 results found

1. Outbound Default and Custom Lead Field Order/Ranking

   14 votes

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   New  ·  1 comment  ·  RingCX » Automated outbound dialing, campaign & lead mngmt  ·  Delete…  ·  Admin →
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   Steve Burton supported this idea  ·  May 19, 2025

2. Enable Call Controls in RCX Agent UI when dialing Mobile Numbers

   24 votes

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   Under Review  ·  5 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Steve Burton supported this idea  ·  May 16, 2025

3. RingCX - More Detail on ACD Callback Unaccepted Metric

   4 votes

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   Under Review  ·  0 comments  ·  RingCX » Other  ·  Delete…  ·  Admin →
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   Steve Burton shared this idea  ·  Apr 9, 2025

4. RingCX Audit Logs Queue Event Elements For Voice and Digital Queues Lack Sufficient Detail

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   25 votes

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   Planned  ·  1 comment  ·  RingCX » Admin experience  ·  Delete…  ·  Admin →
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   Steve Burton supported this idea  ·  Apr 3, 2025

5. View Ring CX Realtime dashboards in minutes and seconds.

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   101 votes

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   Implemented  ·  7 comments  ·  RingCX » Realtime & historical analytics  ·  Delete…  ·  Admin →
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   Steve Burton supported this idea  ·  Apr 1, 2025