Settings and activity

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  1. 12 votes
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    Jaime commented  · 

    HI, we are ring central customer and I'm wondering how do you get your extension to recognize across devices and on the handset that there was not a missed call when you answered on one of the devices.

    For example, when a call comes in and I answer on my phone app. I have a notification on my desktop app and handset that I missed a call when in reality I actually answered from my phone app. I feel like this can be confusing. How doe I resolve so all the devices recognize when I answer a call?