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  1. 23 votes

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    Anthony commented  · 

    This needs to be done for Contacts and Leads!!! When I get calls to my RC app I have no idea who is calling me. I might have just left a message on a sales call, walk away from my desk, get a callback, and all it shows me is a number. After making 100 calls, I have no idea that it might be a top prospect and a VIP client calling me back.