← RingCentral Ideas Settings and activity 1 result found Filter non-business hours out of RingCentral Analytics Portal reports 10 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Implemented · 10 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment guest guest commented · Oct 25, 2021 · Edit… · Delete… I am really not sure why this isn't a feature. The Reports are not usable without being to obtain data from only when the user's business hours are in play. How can you display a % Missed when calls are coming in when the user is off work? Save Submitting...
I am really not sure why this isn't a feature. The Reports are not usable without being to obtain data from only when the user's business hours are in play. How can you display a % Missed when calls are coming in when the user is off work?