← RingCentral Ideas Settings and activity 2 results found RingCX Analytics Report - Agent Name, Email Address, Status (Active or Inactive) 6 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 1 comment · Contact Center & RingCX » RingCX · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment AdminIgor (Group Product Manager, Contact Center Analytics, RingCentral) commented · Nov 4, 2024 · Edit… · Delete… Agent Name and Email Address are already available in RCX Analytics Historical Reporting. Active and Inactive Agents is coming in Q4'24/Q1'25. Save Submitting... Realtime Dashboard>Today's Calls to become Today's Interactions 2 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 1 comment · Contact Center & RingCX » RingCX · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close An error occurred while saving the comment AdminIgor (Group Product Manager, Contact Center Analytics, RingCentral) commented · Oct 31, 2024 · Edit… · Delete… Accepted. Save Submitting...
Agent Name and Email Address are already available in RCX Analytics Historical Reporting.
Active and Inactive Agents is coming in Q4'24/Q1'25.