dashboards data refresh time
customers would like to have over dashboards in RCX ( especially the real time dashboards) a shorter refresh time - 1s or 3s instead of 5 seconds.
61
votes
Daniel
shared this idea
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Robin
commented
5 Seconds isn't real time.
For example, calls will appear on our dashboard 5 seconds after the call was answered!
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Malcolm
commented
Absolutely, 75% of customers on projects are asking for this.
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Remi
commented
A true real time (1second max refresh time) has been requested by some customers during Sales cycles.
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Eric
commented
real time dashboards are critical especially for contact centers