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Settings and activity

2 results found

  1. View individual responses in calibration report

    2 votes
    1 comment  ·  Analytics & Reporting » Other  ·  Admin →
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    Greg commented  · 

    Need this capability in order to effectively calibrate WFO scorecards/responses.

    Greg shared this idea  · 

  2. Agent State log by agent, group of agents

    3 votes
    0 comments  ·  Analytics & Reporting » Live Reports  ·  Admin →
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    Greg shared this idea  ·