Settings and activity

13 results found

1. Scorecard Additional Option

   3 votes

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   Amanda shared this idea  ·  Oct 10, 2024

2. AI Coach Feedback WITH timestamped feedback

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   2 votes

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   Amanda supported this idea  ·  Aug 20, 2024
   Amanda shared this idea  ·  Jul 24, 2024

3. Objections

   1 vote

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   Amanda shared this idea  ·  Aug 20, 2024

4. Rotating through Filtered calls

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   Amanda shared this idea  ·  Jul 29, 2024

5. Rep Profile

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Jul 24, 2024

6. Adding RingSense Dashboard to drive adoption and insight

   53 votes

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   Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Jul 24, 2024

7. Ability to add a summary note to recordings saved in a Library

   10 votes

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   Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Apr 17, 2024

8. Ability for managers to select which user scorecard is for

   9 votes

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   Future Consideration  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Apr 17, 2024

9. Allow newly added trackers to be run against pre-existing recorded calls

   21 votes

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   Under Review  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Apr 17, 2024

10. Add @mention into RingSense for feedback/Comment

    12 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Amanda supported this idea  ·  Apr 17, 2024

11. RingSense Sentiment Playback Tracking/Pinpoint

    16 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Amanda supported this idea  ·  Apr 17, 2024

12. Adding Custom Notifications within RingSense

    20 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

    Amanda supported this idea  ·  Apr 17, 2024

13. RingSense: Customizable Powerskill Benchmarks

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    19 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Amanda supported this idea  ·  Apr 17, 2024