Settings and activity

13 results found

1. Duration Total

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Amanda shared this idea  ·  May 20, 2025

2. Scorecard Additional Option

   8 votes

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   0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Implemented  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

   Thanks again for the suggestion! I’m pleased to let you know that we’ve added this feature—it’s now live and ready to use.

   
   

   You can now select N/A as an option for any scorecard response. Please find the screenshot for additional details.

   Amanda shared this idea  ·  Oct 10, 2024

3. AI Coach Feedback WITH timestamped feedback

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Aug 20, 2024
   Amanda shared this idea  ·  Jul 24, 2024

4. Objections

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Aug 20, 2024

5. Rotating through Filtered calls

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   New  ·  0 comments  ·  RingSense & AI » RingSense  ·  Edit…  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Jul 29, 2024

6. Rep Profile

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   New  ·  0 comments  ·  Analytics & Reporting » Live Reports  ·  Edit…  ·  Delete…  ·  Admin →
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   Amanda shared this idea  ·  Jul 24, 2024

7. RingSense Dashboard based landing page to drive adoption and insight

   60 votes

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   Planned  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Jul 24, 2024

8. Ability to add a summary note to recordings saved in a Library

   10 votes

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   Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Apr 17, 2024

9. Ability for managers to select which user scorecard is for

   9 votes

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   Future Consideration  ·  1 comment  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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   Amanda supported this idea  ·  Apr 17, 2024

10. Add @mention into RingSense for feedback/Comment

    14 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Amanda supported this idea  ·  Apr 17, 2024

11. RingSense Sentiment Playback Tracking/Pinpoint

    19 votes

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    Future Consideration  ·  0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Amanda supported this idea  ·  Apr 17, 2024

12. Adding Custom Notifications within RingSense

    21 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Implemented  ·  AdminEugene (Senior Director, Product Management, RingCentral) responded

    Daily/weekly/monthly email notifications can be configured for a saved view that a user creates on the Calls page.

    Amanda supported this idea  ·  Apr 17, 2024

13. RingSense: Customizable Powerskill Benchmarks

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    23 votes

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    0 comments  ·  RingSense & AI » RingSense  ·  Delete…  ·  Admin →
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    Planned  ·  AdminSushant (Sr Director, Machine Learning, RingCentral) responded

    I'm pleased to announce that this feature is now added to our upcoming roadmap. We will post additional updates once it will be live on your account.

    Amanda supported this idea  ·  Apr 17, 2024