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  1. Include "Microphone" and "Speaker" in MOS call card for phone calls

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    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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    Richard commented  · 

    This would be a great feature for us, it would allow us to identify local issues with voice calls. We get a lot of reports of poor voice quality, analytics show the call is good, and we are sure this is mostly down to the user using webcam or built in laptop microphones, whereas they should be using the headset mic.

    Richard supported this idea  ·