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  1. Change display name for video calls

    10 votes

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    New  ·  0 comments  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Richard shared this idea  · 

  2. Ring Central Video is too Resource Intensive

    54 votes

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    1 comment  ·  Events & Video » Video Meetings (RCV)  ·  Admin →
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    Implemented  ·  Harish Narayan responded

    Customers see meaningfully lower CPU and memory usage in video meetings on the RingCentral desktop app (using new desktop meetings experience), which replaced the Legacy meetings

    Additionally, for customers on older computers, we’ll be introducing a performance optimization mode in July 2026 to help provide a smoother experience. More details will follow soon.


    Richard supported this idea  · 

  3. QoS for VIDEO is no longer drilling down correctly

    17 votes

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    New  ·  0 comments  ·  Analytics & Reporting » QOS  ·  Admin →
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    Richard supported this idea  · 

  4. Include "Microphone" and "Speaker" in MOS call card for phone calls

    16 votes

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    1 comment  ·  Analytics & Reporting » QOS  ·  Admin →
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    Richard commented  · 

    This would be a great feature for us, it would allow us to identify local issues with voice calls. We get a lot of reports of poor voice quality, analytics show the call is good, and we are sure this is mostly down to the user using webcam or built in laptop microphones, whereas they should be using the headset mic.

    Richard supported this idea  ·