← RingCentral Ideas Settings and activity 2 results found Analytics report for IVR key presses 49 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Under Review · 0 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Submit Rating Ability to generate report that tracks an agents status throughout the day, like when they're available/not available/ on DND etc 569 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Future Consideration · 90 comments · Analytics & Reporting » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback LoginOkta SSO Signed in as (Sign out) Close Close Submit Rating An error occurred while saving the comment David commented · May 10, 2024 · Edit… · Delete… I agree. This is something we would like to be implemented and looking online, a lot of other businesses as well. Save Submitting... David supported this idea · May 10, 2024
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David
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I agree. This is something we would like to be implemented and looking online, a lot of other businesses as well.