I'm not sure how this fax service can be advertised as HIPAA compliant if I can't enter the name of the person I am sending it to. I believe there is a statement that should appear on the cover sheet of HIPAA info being faxed. I looked that up and created my own cover sheet only to now be told that I can't input different names on the cover sheet. I think the HIPAA statement points to "If you are not the intended receiver, then..." If I'm not naming the receiver on the coversheet then????? I am just so unhappy with this company. Then the guy in tech support states RingCentral does not have a department I can complain to about how unhappy I am with my service here. I can only leave a comment. This is my only option. Sad.
Lisa
supported this idea
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I'm not sure how this fax service can be advertised as HIPAA compliant if I can't enter the name of the person I am sending it to. I believe there is a statement that should appear on the cover sheet of HIPAA info being faxed. I looked that up and created my own cover sheet only to now be told that I can't input different names on the cover sheet. I think the HIPAA statement points to "If you are not the intended receiver, then..." If I'm not naming the receiver on the coversheet then????? I am just so unhappy with this company. Then the guy in tech support states RingCentral does not have a department I can complain to about how unhappy I am with my service here. I can only leave a comment. This is my only option. Sad.