← RingCentral Ideas Settings and activity 2 results found Allow option to transfer to queues in addition to users 5 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea New · 1 comment · Contact Center & RingCX » RingCX · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Angela shared this idea · Jun 20, 2024 Change agent state through Max Supervisor 107 votes Vote Vote Vote We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Vote We’ll send you updates on this idea Planned · 19 comments · Contact Center & RingCX » Other · Delete… · Admin → How important is this to you? Not at all You must login first! Important You must login first! Critical You must login first! We're glad you're herePlease sign in to leave feedback Signed in as (Sign out) Close Close Angela supported this idea · Jun 20, 2024