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  1. 80 votes

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    Alek commented  · 

    Cant believe this is not available in RCX. This is a must have and many of our clients have requested it and find it very strange that its available in EX and not in CX! Please make this available asap.

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    Alek commented  · 

    This is incredibly important to our clients so they can ensure call quality is cristal clear and also troubleshoot any call quality issues. It is strange that it exist in EX but not in CX. Please include this functionality asap.!!

    Alek supported this idea  ·